Changing profile data

The user is allowed to change the e-mail, postal address, and method of obtaining a reply (for legal persons only) and provide additional data such as EORI, VAT identification number, number of the certificate of professional qualification of customs representation. To change profile data, follow these steps:

1. Select "Profile" from the top menu. The opened window shows the data of the connected user (representative) and the selected services recipient:

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Picture 1. Menu Profile


2. Click the "Edit" button at the bottom of the window:

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Picture 2. Edit profile information


3. Modify or complete the form with the desired data. If certain data cannot be changed, the fields are inactive.

4. Save your changes by clicking the "Save" button:

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Picture 3. Save changes